At&T Business Services Agreement

AT&T Business Services Agreement: What You Need to Know

If you`re considering using AT&T for your business communication needs, it`s important to be familiar with the terms and conditions of their Business Services Agreement (BSA). This legal document outlines the terms of service for AT&T`s business products and services, including phone, internet, and television services.

The purpose of the BSA is to protect both you and AT&T by clearly defining the responsibilities and expectations of both parties. It`s important to read and understand the BSA before signing up for any AT&T business services.

Here are some key points to keep in mind when reviewing the AT&T Business Services Agreement:

1. Terms of Service and Fees: The BSA outlines the terms of service for each product and service offered by AT&T, including fees, charges, and payment schedules. It`s important to review these terms carefully and make sure you understand the charges before signing up.

2. Service Level Expectations: The BSA outlines the level of service you can expect from AT&T, including uptime guarantees and response times for technical support. If you have any questions or concerns about the level of service promised in the BSA, be sure to ask your AT&T representative for clarification.

3. Equipment and Maintenance: The BSA also outlines the responsibilities of both parties when it comes to the equipment and maintenance required for AT&T business services. This includes who is responsible for installing and maintaining equipment, as well as any fees associated with these services.

4. Intellectual Property Rights: The BSA includes provisions to protect the intellectual property rights of both parties, including trademarks, copyrights, and patents. Be sure to review these provisions carefully if you plan to use any AT&T intellectual property in your business operations.

5. Dispute Resolution: Finally, the BSA includes provisions for resolving disputes between you and AT&T. This includes options for mediation and arbitration, as well as the jurisdiction where disputes will be resolved.

Overall, the AT&T Business Services Agreement is a comprehensive legal document that outlines the terms and conditions of using AT&T business services. By reviewing and understanding the BSA, you can ensure that you and AT&T have a clear understanding of each other`s responsibilities and expectations, and avoid any potential disputes down the line.